How to create flow in business processes
Business-improvement.eu is one of the very few (if not the only!) 100% independent Business-improvement.eu is a completely independent website, with an independent editorial staff:
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Owner and editor-in-chief of this website is business-journalist Dr Ir Jaap van Ede .
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The Lean transformation of Philips Lighting
February 15, 2017: category Lean | Enforcing a Lean transformation does not work. Instead, you should show the benefits! This is the conviction of Bart Evers, Lean deployment leader at Philips Lighting. ‘Seeing is believing, and believing is copying’, he says. Evers tells how his team leaders started to connect their production steps smoothly to one another, after he had given them the experience of close coöperation. Next, Evers demonstrated the importance of standardization, by showing how Leader Standard Work makes his own work more effective.
Lean versus Agile? Improvement and Change are like Yin and Yang
November 21, 2016: category Lean | Being Agile, adapting your company rapidly, seems the opposite of being Lean, improving continuously. Several methods can make you Agile, examples are Scrum, Lean Startup and Holacracy. These are based on the same principle: sense and respond. Options for change are pointed out, actions are taken, and it is checked whether the results are like they were intended. This sounds familiar to Lean specialists, since here is a large overlap with the PDCA-cycle. Lean and Agile are like Yin and Yang!
Holacracy at Springest: continuously changing roles and responsibilities
August 10, 2016: category Lead & Change | Springest calls itself a Holacracy. This means that they have no fixed positions. Roles, needed at a particular moment, are distributed among circles, which are internally self-managing. Nevertheless, a Holacracy introduces more structure rather than less. For each role, all responsibilities are recorded in detail. A holacratic company responds quickly to problems, by adjustment of the roles. Does this work, and what is the resemblance with Lean and Scrum?
The long Lean journey of Auping: Everybody feels the customer
February 10, 2016: category Lean | At the bed specialist Auping, mesh bases and mattresses move smoothly through the factory! Everywhere the customer is visible: the employees feel for whom a product is made. Auping shows that it is possible to preserve the craftsmanship of a family business, while transforming to a Lean business. The first success factor that explains this is perseverance: in a Lean journey of ten years, this result was achieved. The second success factor is the centralization of all production activities.
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On this page, summaries are shown of the articles that were published during the last months. Earlier publications can be found in our news archive. On this website you will find dozens of business cases, articles, and book reviews. These can also be unlocked by using this search tool.
Overview main site sections
On this site you will find information about the possibilities and limitations of the most important process management methods, see our mission. All continuous improvement approaches described here were originally developed in the US or in Japan, be it from different perspectives. Namely logistics for Lean, TOC and QRM, quality for Six Sigma and productivity for TPM. On this site each approach is characterized by one phrase, like 'the value adding organization' for Lean, and 'the perfect organization' for Six Sigma, see the overview below. After entering one of these site-sections, articles in the same section can be found using a yellow sub-menu on the upper-left of each page.
Our mission: Inspiring businesses with in-depth real-life cases
1. Providing information about business improvement, to stimulate knowledge transfer.
Business-improvement.eu and its Dutch sister website procesverbeteren.nl both provide completely independent1 and unbiased information about áll methods to improve the efficiency, quality and flexibility of production and business processes. Focus is on business-cases, of which most were also published in specialist journals about logistics, quality and maintenance. The idea is to transfer knowledge about best practises from one company to another, and also to transfer knowledge between different industry sectors, e.g. from manufacturing to hospitals.
Each company struggles with the same question: How can I provide – at lowest possible costs and with an acceptable delivery time – products or services that add maximum value for my customers? All methods on this site, Lean, Six Sigma, TPM etc, address this problem. Although it is often thought that implementations of these methods can be copied form one company to another (like a template), this is definitely not a good idea. The reason for this: Take for example the application of TPM within Unilever. Their approach evolved during the years to a company-specific improvement method, tailored to their specific needs, also including aspects of other methods like Lean and Six Sigma. Therefore the idea is not to copy approaches on this site, but to see these as suggestions, which might work in your own organization.
In conclusion: this site helps to generate ideas, e.g. about which method to start with when you are new to continuous improvement. Companies further on their way are served with suggestions about how to mix different methods, to compose an organization improvement system tailored best to their needs.
2. Acting as an intermediary
When an organization needs help to implement a certain improvement approach, they might contact one of the consultancy firms listed with their banners in the margin of each article. (a list of these sponsors with some background information provided by them can also be found via the sub-menu of each site section)
Since these consultancy firms sponsor one or more site-sections chosen by themselves, a fit between the approach described in an article and the knowledge of the consultancy firms listed in the margin of that article is likely. However, as said before, this is a completely independent1 site. So, we cannot garantuee in any way the quality of the services provided by the listed consultancies, nor do we make any judgement about which firm would suit your company best. In time, more interactive functionalionality and many more case descriptions will be added to this site, as was done earlier on the Dutch sister site procesverbeteren.nl.